Yilin MO

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Premier Support Engineer
Atlassian

Amsterdam, Pays-Bas

Français Anglais

Accepte de rencontrer

Yilin MO

Premier Support Engineer
Chez Atlassian

Français Anglais

Amsterdam, Pays-Bas

2

rendez-vous restants ce mois-ci

2 rendez-vous restants ce mois-ci

Taux de réponse : 100%

Temps de réponse : < 24h

Taux de réponse

100%

Temps de réponse

< 24h

Présentation de Yilin

All,

I'm a Premier Support engineer at Atlassian in Amsterdam, one of the best place to work in Netherland !!
We partner our Enterprise customer on issue troubleshooting and product user experience improvement to make customer success.
My work consists in:
1. Assisting customer for the issue troubleshooting.
2. Creating knowledge base article.
3. Consulting and training junior engineer
3. Working on the improvement project for the internal process and customer experience.
Started as a normal support engineer, I graduated though Senior support engineer on multiple products before joining the Premier support team.
Feel free to contact me if you want to know more about my job

Yilin