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Présentation de Philippe
Hello, I'm Leading a team of incredible folks named Implementation Success Managers. Our aim is to assist Customer & Partners on Saas application projects in the Oracle cloud; contact me if you're curious and you like top challenges ! My main duties : -managing the ISM team, in a cooperation spirit between team members. -ensuring maximum of go-lives according team targets; then I assist the individual in the team on their projects in ; I reach customer or partner when escalations appear on projects. -I regularly meet partners to review their capability to deliver projects and check if improvements needed. After I got my B.T.S diploma in IT, I started to work in 1989. In order to develop my IT knowledge and because I like challenges, I started to study @CNAM Paris in parallel to my job; @CNAM Paris I then graduated as DEST in IT and DESS in Business Management (CEPRIM). After these successes, I reached oracle in 1998 reason was Oracle was the company I enjoyed the most to join. @Oracle , I started as technical consultant , then I changed job on my own every 4 or 5 years; In 2001, I had the opportunity to decide if I wanted to continue my career being a technical expert or more a customer manager ; Because I liked projects , customer relationship, I had coordinator role , account manager for very big Oracle customers ; I had also the opportunity to be team-leader and manager later in my career. Discover with me my new challenges ;-) Philippe