Présentation de Flavia

Hi there, I am a Director of Sales and Marketing for luxury hotels I am currently working for The Oberoi, Marrakech (5*L) My main duties are: - sell the hotel for which I work to the right client at the right price - promotions - communication - distribution on the right channels - analyze reports and forecasts - set up and modify the budget if needed - report to the General Manager - contracts with TO and other stakeholders - motivate the S&M team and drive our efforts to reach our targets - entertain good relationships with clients and suppliers - contribute to keeping a high brand reputation I have always worked in the tourism industry, and 20 years ago, I joined the luxury hotel sector. I used to say that hotels have chosen me because I did not know I belonged to hotels until I worked in one! It is important to do a job you love, so if I can help you choose your career, I will gladly assist you! Feel free to contact me if you want to know more about my job, Flavia There is not a typical day and this is what I like the most in my job: the tasks variety. In general, my working day starts at 9 am with a morning meeting with the departments under my supervision (sales, groups and marketing) and continue with sales calls, meetings with stakeholders and other departments. I studied foreign languages in high school and political sciences at the university but I haven't completed this last one as, at the time, I preferred to work and travel. I never regretted this choice and in the meantime, in my spare time, I studied marketing. I always stay updated on the latest market trends (considering the global situation and not only the country I am living in now). Sales - it's all about relationships. There are technical skills that one should acquire but it depends on the systems used in the different hotels one is working for. Marketing - extremely diversified topic and therefore one of the most interesting in my view. It involves communication, social media, collaterals, research, etc.