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Augustin Faulx-Briole

Customer Success Manager

Barcelona, España

Anglais Espagnol Français

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Des étudiants du supérieur, Des professionnels

Augustin Faulx-Briole

Customer Success Manager

Anglais Espagnol Français

Barcelona, España


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Taux de réponse : 100%

Temps de réponse : < 24h

Taux de réponse


Temps de réponse

< 24h

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Présentation d'Augustin


French Senior Account manager in tourism industry, living abroad (Barcelona + Amsterdam) for 8 years now.

as Senior Account Manager, I have 2 main responsabilities:
- management : manage 2 people in my team, not only about KPI and helping to reach target, but as well on how to save time, be more efficient, behave to grow in the company, and for their future opportunities. Giving advices and guidelines.

- portfolio management : managing my customers, bring them satisfaction, bring more revenues for them and for the company. Save churn. Prospect new customers. Face to face meeting, exhibition show

Started in Paris 2years as Sales & Account manager in tourism industry.
I moved abroad to improve my english, always as Sales+Account Manager in tourism.

Business trip, phone meeting, helping customers to grow their business thanks to our tools.

Little by little, I had more importance, having bigger portfolio and Key accounts.
Now, more than bigger accounts, I need to drive the team, keep the motivation high, and help to reach targets.
1 year in Amsterdam + 7 years in Barcelona

Feel free to contact me if you want to know more about my job